LeafyOrbSupport
How can we help?
We’re a small team and we read every message. Most questions get a reply within a couple of business days.
Please include your device (e.g. iPhone 15, Pixel 8), the app and its version (see the app’s Settings screen), and what you were trying to do.
Frequently asked questions
Where is my data stored?
On your device. LeafyOrb apps are offline-first — your data doesn’t leave your phone unless you turn on an optional cloud feature. See our Privacy Policy.
Do I need an account?
No. Every core feature works without an account and without internet. An account is only needed if you choose to turn on cloud backup, multi-device sync, or sharing (where offered).
How do I back up or move my data to a new phone?
Open the app’s Settings and use Export to save a backup file you control, then Import it on your new device. If you’ve enabled cloud sync, your data restores automatically after you sign in.
How do I manage or cancel a subscription?
Subscriptions are billed by Apple or Google. Manage or cancel anytime in your App Store account (Settings → your name → Subscriptions) or Google Play (Play Store → profile → Payments & subscriptions).
How do I request a refund?
Refunds are handled by the store you purchased from — Apple (reportaproblem.apple.com) or Google Play (play.google.com). We’re happy to help if something isn’t working; email us first.
How do I delete my data?
Deleting the app removes its on-device data. If you enabled cloud features, use Settings → Delete account/data in the app, or email support@leafyorb.com.
Is this financial, tax, or medical advice?
No. LeafyOrb apps are organisational tools, not professional advice. See our Terms of Service for details.